Shipping and Delivery Policy – Luggage Ranch Limited
At Luggage Ranch Limited, we aim to deliver your luggage and travel products quickly, securely, and efficiently across Kenya.
Order Processing
All orders placed through https://luggageranch.co.ke are processed within 1–2 business days after payment confirmation.
Orders placed during weekends or public holidays will be processed on the next working day.
Delivery Locations
We currently deliver across Kenya, including:
- Nairobi
- Mombasa
- Kisumu
- Nakuru
- Eldoret
- Thika and surrounding regions
Delivery to remote areas may take slightly longer depending on courier availability.
Estimated Delivery Time
Nairobi deliveries:
Within 24 Hours
Major towns:
1 – 2 business days
Remote areas:
1 – 2 business days
Delivery timelines may vary due to courier schedules, traffic conditions, or unexpected delays.
Shipping Costs
Shipping fees are calculated depending on:
- Delivery destination
- Package size and weight
- Courier service used
Shipping costs will be displayed during checkout before payment is completed.
Payment Options
Customers may pay for orders using secure payment methods available on the website. We also support M-Pesa Paybill payments:
Paybill Number: 522522
Account Number: 1339064979
Account Name: Luggage Ranch Limited
Customer Support
For delivery inquiries or order tracking, contact us:
Luggage Ranch Limited
Old Nation Hse, Ground Floor, Shop No. 11
Tom Mboya Street, Nairobi City, Kenya
Phone: +254 717 586 106
Phone: +254 795 777 435
Website: https://luggageranch.co.ke
